KEYWORDS
Keywords are defined as the words that are used to reveal the internal structure of a persons reasoning.
But how are keywords important when building rapport? When you are trying to build rapport in your communications, one of the techniques you can use is Matching & Mirroring.
It’s time for another timeout.
Matching & Mirroring
Just like keywords, matching and mirroring is an import piece of building rapport. Allow me to distinguish the difference between them.
Matching - When you are matching someone, you are using the opposite side of your body to mimic their movements.
Mirroring - When you are mirroring someone, you are acting as if you are a mirror image of them.
Matching tends to be less in someone’s conscious awareness than mirroring, but mirroring will create a much deeper rapport. You want to be subtle, though, when you are matching and mirroring someone. You always want this to be outside of someone’s conscious awareness.
It’s important to understand and realize that when you do have a deep and unconscious rapport with someone, that you match and mirror them anyway, something that you already do naturally. It can be viewed as a way of honoring that person, so much that you’re willing to become like them in order to communicate with them.
Matching and mirroring can be applied to many different aspects of communication, but here I’m only going to discuss how to do it within the last 7% of communication, because again, it is beyond the scope of this post.
Let’s get back on track again.
Using the keywords of the person whom you are building rapport with is a great out-of-conscious way to establish that connection with them. Simply pick out 2 or sometimes 3 keywords from their last sentence or two and use them when you speak back to them.
This is very easy to accomplish during conversations.
COMMON EXPERIENCES
Ever find yourself in a conversation with someone [Click to Continue Reading…]
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